THE INVISIBLE TEAM WORKSHOP RESOURCES

EVERYTHING YOU NEED FOR TODAY

Workshop Resources.

Two documents. Download the worksheets and have them beside you. Then paste The Interview into Claude or ChatGPT when we build your first seat live.

The Worksheets The Interview

Print them, or write on them on screen

THE INVISIBLE TEAM ONE SEAT ONLY YOU CAN HOLD TWELVE SEATS BUILD IT OR PLUG IN ONE JOB, WRITTEN ONCE THE INVISIBLE TEAM ONE SEAT ONLY YOU CAN HOLD TWELVE SEATS BUILD IT OR PLUG IN ONE JOB, WRITTEN ONCE

The two documents

Workshop worksheets

Four sides. Fill them as we go.

Print them before we start, or open the PDF and write on it on screen. Each side has a moment in the workshop where you fill it.

  1. 01

    The seat

    Everything you are carrying right now, unfiltered, and what it costs you.

  2. 02

    The full team map

    All twelve seats, department by department, with real market rates and your own numbers beside them.

  3. 03

    The first seat

    Where you capture the skill we build live, in six parts, plus the test.

  4. 04

    The decision

    Build it yourself, or plug into what is already built. Department by department.

Download the worksheets

PDF . Four sides . A4

Library 01

The Interview.

The prompt that turns one task you do often into a skill, without you writing a single instruction. You answer six questions about how you already do the work. It writes the skill.

What it asks you

  • The task, and what a great result looks like
  • When it should run, and when it never should
  • The last real time you did it, step by step
  • One great output and one bad one
  • Always, never, and when to hand it back to you
Download the prompt

Or copy it straight from below

Copy the prompt

Open a new chat in Claude or ChatGPT. Paste the whole block. Answer one question at a time, in plain language, as if a new team member asked you.

The Interview

You are helping me turn one task I do often into a reusable skill for my AI. Interview me one question at a time. Do not move on until I have answered. Plain language, no jargon, warm and direct. Ask me, in this order: 1. What is the task, and what does a great result look like? 2. When should this skill run, and when should it never run? 3. Walk me through the last real time I did this task, step by step. After each step, ask me what I was checking for or rejecting without thinking. 4. Show me one great example and one bad example of the output, and what made each one good or bad. 5. What must this skill always do, never do, and when must it stop and hand the task back to me? When you have enough, write the skill in exactly six parts: Role, Context, Process, Rules, Output, Examples. Be specific, never generic. Use my words where you can. Then read it back to me and ask what to fix.

Client Care version

The task is answering client messages, DMs and emails. For every message it receives, the skill drafts a reply in my voice, tags the message as one of: answer, refund, upsell, or hand to human, and if the message is unclear, writes the one question I should ask instead of guessing. It never sends anything. It drafts.

We build the Client Care First Reply live. Paste this second block before The Interview starts.

How to run it

01

Open a new chat

Claude or ChatGPT, either works. Start clean so nothing else is in the way.

02

Paste the whole block

Then answer one question at a time. Talk the way you would to a new team member.

03

Read the skill back

When it writes your skill, read it and fix anything that is not you. Capture it on side three.

04

Give it a seat

Paste the finished skill into a Project in Claude, or a Custom GPT, as the instructions. That is your seat.

The test

Paste a real client message.

Check four things.

  • It did the job without you re-explaining
  • It followed your rules and stayed in its lane
  • The output is usable, or one note away
  • You can already name the next skill to build

The turn

Then feed it your voice.

Add one page of your own replies, five real ones, to the Project files. Run the same message again. Notice the difference.

That difference is the whole game.

One skill, one voice file. Twelve seats need thirty skills, an orchestrator, and one source they would all read.

Keep this page open beside the workshop.

The Worksheets Copy the prompt

Regan Hillyer International . The Invisible Team